In this time of consumer uncertainty, the topic of member rollouts is gaining criticality in the financial services market. Over the years, Tridant has built expertise creating predictive models. Recently, these have been concentrated on the ...
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60-Min Investigation: Building a Chatbot
Zachary Anstee
June 25, 2020
Chatbots, also known as Virtual Assistants, are entrenched in the marketplace with many people having interacted with a chatbot in some way or other. It may have been to quickly check the balance of your superannuation, request the service hours of ...
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Sneak Peek: Watson Assistant with Salesforce & Zendesk
Kanul Wadhwa
June 18, 2020
IBM recently launched its latest Watson Assistant beta release – integrating Watson Assistant with Salesforce and Zendesk – making it easier for businesses to integrate and connect to their customer service platforms.
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The 80/20 Data Rule - Start Focusing On The 80%
Grace Kelzi
February 27, 2018
The 80/20 Data Rule - Start Focusing On The 80%
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