Expert Support
Partner directly with our IBM Cognos Analytics experts for priority support when you need it most.
Increase ROI
Leverage our in-depth understanding to achieve optimal performance and get the most out of your investment.
Peace of Mind
Feel at ease with a dedicated support team optimising and monitoring your application around the clock. 
Support Care Plans

Get Comprehensive IBM Cognos Analytics Support Tailored to Your Business Goals

Whether it’s ad-hoc support calls, right through to comprehensive updates and dedicated application maintenance, our support care plans are designed to meet your business’ unique needs. Rather than investing your time and budget into one internal resource, you gain access to an entire professional IBM Cognos Analytics support team for a fraction of the cost.
Book a Discovery Session
Support Care Plans

Optimise Your Application For Peak Performance

IBM Cognos Analytics is a powerful tool, but to get the most out of your experience, configuring and optimising your platform is essential to achieve peak performance.

Our support team works with you to ensure your experience is as smooth as possible. We help you overcome any application errors, streamline your processes, and even set up the application so it’s geared towards your business goals, right from the start.
Book a Discovery Session

IBM Cognos Support Plan Key Features

Value for Investment
Get the support you need to make the most of your platform, and improve your business decisions.
Flexible Packages
Flexible packages, so you only pay for the support you need, with no lock in contracts.
Access to Our Expert Team
Work with a team of skilled IBM Cognos Analytics specialists to harness the full power of IBM Cognos Analytics for your business.

"Today, Lendlease users experience improved response and resolution times"

With most incidents and service requests relating to their finance solution handled by Tridant, Lendlease’s internal Product Services team is able to focus on value-add business-driven outcomes.
Damian Bugg, Program Manager, Analytics, Insights & Reporting, Lendlease

How do I get started?

Step #1
Book a Discovery Session
Get in touch with your IBM Cognos Analytics expert to book a discovery session.
Step #2
Health Check & Roadmap
Receive a comprehensive health check to determine where you are now, and where you need to go.
Step #3
Peace of Mind
Take comfort knowing your business is supported in using IBM Cognos Analytics to its full potential.