Maximising Application Uptime and User Adoption
Tridant’s Service Desk provides an efficient, outcome focused, single point of contact for all service requests.Our mission is to be accountable at all times, working together as one unified team to a set of measurable standards, in order to deliver a reliable, and effective service.
Tridant has a dedicated practice area for Technical Architecture offering a proven track record in version upgrades, migrations and capacity planning across the IBM Analytics portfolio and beyond.
Tridant’s Technical Architecture services include:
Tridant’s Managed Application Services are a uniquely configurable offering designed to meet our clients’ specific needs; from supplementing client staff, co-managing applications right through to managing a client’s entire application suite.
Our cross-industry experience and extensive expertise in the Analytics software portfolio provides a low-risk, cost-effective option for the management of analytic applications.
All service requests are raised through the Tridant service desk