360 Degree Customer View
Complete understanding of your customer’s interactions and touchpoints to drive sales and improve CX.
Enhanced Supply Chains
Full awareness across supply chains, allowing for automation, heightened efficiency and waste reduction.
Gain A Competitive Edge
Stay ahead of the competition with cutting edge technology and automation that improves efficiency and productivity. 
Insights That Optimise Your Organisation 

Consulting that delivers an executable strategy that's backed by data analytics

Our consultants create a strategic plan to drive your organisation to where it needs to be. The roadmap ahead becomes crystal clear by thoroughly understanding your data and aligning it with your business objectives.

We deliver this roadmap in a way that optimises every aspect of your organisation’s journey ahead.   
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Data-Driven Excellence

Our expertise maximises your data experience

You have the data, and our consultants can translate it into solutions that elevate your business performance. Our expertise will transform your data assets into optimal operational outcomes.
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What We Can Do For You

Campaign Effectiveness

Objectively assess the performance of all campaigns and the reasons why some work better than others

Customer 360 for LTV

Establish a complete omni-channel analytic profile of your clients in order to maximise their lifetime value

Demand forecasting

Capture industry trends ahead of the competition, identify which products are hot and which are not to help continually reshape the product GTM

Customer Churn & Retention

Leverage historic data to identify leading indicators of customer loss so tailored treatment plans can be applied

Customer Sentiment Analysis

Construct a baseline of positive and negative sentiment so movements can be measured over time, positives can be maximised, and/or corrective actions taken on negative sentiment

Demand Generation and Promotions

Accurately measure inbound lead performance against promotional activities and other spends

Product Life Cycle Management

Identify which products are doing well, and which ones need to be consolidated/retired, and what bundling opportunities exist

Competitor Pricing Dynamics

Automatically ingest and analyse competitor pricing and product packaging data so rapid decisions can be made to better compete

Ticketing/POS Performance

Gain automated access to ticket sales data to better understand your buyer, understand booking speed, and adjust event comms in near real time

Marketing Spend ROI

Establish the true cost per response across each marketing channel and product

Customer Segmentation and Personalisation

Drive personalisation into the customer base for tailored marketing, and determine if you are attracting the right customers.

CRM Data Mastering and Algorithmic Flagging

Leverage modern data capabilities to consolidate across disparate CRM systems to create a set of golden records and enrich with smarts/insights

Website Analytics

How many clicks, where they came from, with which search terms, on which pages, and time spent per page

SEO Performance

How well are our search engine terms comparing to industry, which ones should be we adopting

Social Media Impression Analysis

What are people saying about our brand on social media?

Competitor analysis

Ingest competitor website data for easy analysis in natural language generative AI tools to easily compare and contrast product placement and branding.

Real-time recommendation engine

AI-infused algorithmic approach to leveraging historic data to offer your customers the highest probability offer.

Net Promoter Scoring

Efficiency measure and segment your customers across promoter/detractor categories.

Conversational Marketing

Leverage always-on virtual assistant capabilities to engage with your client base when it suits them

Marketing Innovation

Experiment with and measure innovative concepts such as NFTs to keep pace with technological advancements

Staff Augmentation

Short on technical expertise for an upcoming project?

Utilise the exceptional skills of Tridant's Data & Analytics experts for one-off projects, ongoing technical work or internal staff training, delivered flexibly through our Staff Augmentation services.
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Our Data Analytics Consultants

Michael Taylor

Data & Analytics 
Michael has diversified the growth of Tridant’s Data & Analytics team into different areas like Cloud Data, Data Analytics and Data Science.

Oswald Almeida

Cloud Data 
Oswald has over 18 years of experience leading and implementing end-to-end Data and Analytics solutions for customers globally. 

Lee Parkes

BI & Analytics
Lee has over 20 years of experience in this industry and has worked on both sides of the industry  – client and consulting. 

Hoang Nghiem

Data Science
Hoang’s expertise includes machine learning and AI, deep learning, natural languages processing, clinical and geo-spatial data analyses. 

How Does Our Data Consulting Process Work? 

1. Book a Discovery Session

Let's have a 15min conversation so that we can better understand what problems you're trying to solve. 

2. Data & Analytics Strategy

With that understanding, we'll present our recommended solution, your expected outcomes and the project next steps.

3. Implement & Support

We get to work. We also provide internal training & support so your staff can manage the new processes moving forward. 
Data & Analytics FAQs

Frequently Asked Questions

How can a data analytics company help me?

Correct data management can have significant benefits for your business. Understanding your company data fully creates new pathways for advanced business intelligence. While there are many data analytics tools available, having a team who are able to translate that data for you precisely ensures that available data sources and data sets are best utilised to benefit your business decisions.

Tridant specialises in data analytics consulting to help businesses reinvent workflows and organisational models to increase efficiency across every aspect of their operations.

This may be done with the automation of business processes, supply chain management improvements, or using technology to accelerate business growth.

Using data science allows us to create insights that an organisation can use to predict and engineer systems and processes that accelerate expansion and make business decisions that improve operations and efficiency.

How can advanced analytics optimise business workflows?

Businesses often rely on industry insights and reporting tools to understand how to improve their overall workflows.

Technology has created opportunities to access big data, but without understanding it fully and applying these insights to create improvement, data is often wasted or not applied to its fullest capabilities.

Most businesses have so much data that they struggle to even store it efficiently, let alone access key data points to drive their business forward.

Having professional support to provide advanced analytics, and strategically apply data insights can bring improvements across every aspect of your organisation.

Efficiency, performance, management of supply ecosystems, customer experiences, employee satisfaction, accounting and reporting are just some of the areas that can be vastly improved when data is put to good use.

What role does data analytics play in the automation of processes?

Data analytics specialists collate information that increases overall business intelligence. Once an organisation has a clear snapshot of the systems and processes in their business, they are able to use that data to implement automation in areas that most benefit.

Knowing that a manual system is costing your company significantly and can easily be automated allows for technology-led improvements. The use of AI (Artificial Intelligence) is frequently used to remove the necessity of repetitive manual processes that are not cost-effective.

Machine learning uses data to replicate human learning, which has been applied by many businesses to increase user experience. Many popular streaming services use machine learning algorithms to understand customer demand and recommend predictive suggestions based on previous user data points.

How do data analytics consultants perform big data integration?

To improve the overall value of data insights, data analytics consultants often combine data analytics processes to integrate big data management. Older data integration methods often struggle to stay ahead of new data, whereas big data analytics uses several methods and techniques to ensure data quality and applications.

This allows data analytics consultants to focus on the bigger picture, and ensure the timely capture and utilisation of many sources of data.

Book a Discovery Session Today

Speak with our Tridant specialists today and unlock the full potential of your data.

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